FAQs & Troubleshooting
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301 Results
- 1Mat and Cutting Blade Combinations
- 2What type of data can my ScanNCut machine be used?
- 3What file format can be used in CanvasWorkspace?
- 4Can I create the cutting data for ScanNCut from the image data?
- 5Mat and Material Combinations
- 6How do I Scan for Cutting (Direct Cut) ?
- 7Preparation of Craft Paper / Fabric
- 8List of Error Messages for CanvasWorkspace (Others)
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10Replacing the Blade
- 11The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 12ErrS52 appears on the computer screen.
- 13Can rough material be cut?
- 14Cutting/Drawing by Tracing an Image
- 15Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 16What should I do if the scanned and cut positions are misaligned?
- 17When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 18What is the maximum area that the machine can scan?
- 19How to Calibrate the LCD Touchscreen Display
- 20Replacement Criteria
- 21Attaching & Peeling Off the Material
- 22When the mat is inserted, the attached material peels off.
- 23Downloading Optional Design Pattern Collection
- 24What accessory kits are available?
- 25Support OS Information for CanvasWorkspace
- 26How do I Cut Around Drawings?
- 27ErrS25 appears on the computer screen.
- 28E03006 appears on the computer screen.
- 29How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 30E00005 appears on the computer screen.
- 31List of Error Messages for CanvasWorkspace (E##### / N#####)
- 32An error appears when trying to import a DXF file.
- 33Enhanced Image Tracing function Activation on CanvasWorkspace(Web). [Video]
- 34How to attach the material to the mat
- 35The 12" × 24" (305 mm × 610 mm) mat cannot be used with scanning function.
- 36How do I Create the Cutting Data (Scan to Cut Data) ?
- 37The machine is turned off (Auto Shut Down).
- 38Scanning Images (Scan to USB)
- 39Settings for Specific Functions
- 40Adjusting the Blade Extension
- 41The mat is fed in at an angle and is not fed during cutting / drawing.
- 42The mat or the material catches on a feed roller during cutting/drawing.
- 43I registered with CanvasWorkspace, but the email did not arrive.
- 44Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 45How can pens smaller than 9.6 mm be used with the universal pen holder?
- 46"Patterns cannot be welded. There are some patterns which cannot accept or no overlaps." message appearing on the LCD. What does it mean?
- 47How do I Edit Pictures ? (Adjusting Image Detection Levels)
- 48Care and Maintenance (Cleaning the Scanner Glass)
- 49Care and Maintenance (Cleaning the Holder)
- 50Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®