FAQs & Troubleshooting
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325 Results
- 105/02/2025Support OS Information for CanvasWorkspace
- 203/28/2025Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 302/07/2025Mat and Cutting Blade Combinations
- 401/28/2025How to register Your Machine with CanvasWorkspace
- 501/23/2025Mat and Material Combinations
- 601/23/2025How long will the mat last?
- 712/24/2024Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®
- 808/30/2024List of Error Messages for CanvasWorkspace (E##### / N#####)
- 908/30/2024List of Error Messages for CanvasWorkspace (Others)
- 1008/23/2024What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
- 1104/03/2023Merging the outlines of multiple patterns (Welding) [Video]
- 1204/03/2023Selecting multiple patterns and delete [Video]
- 1301/16/2023Can character patterns using a TrueType font be cut (or drawn)?
- 1402/18/2021N11001 appears on the computer screen.
- 1502/18/2021E12002 appears on the computer screen.
- 1602/18/2021FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 1702/18/2021E11001 appears on the computer screen.
- 1802/18/2021N11003 appears on the computer screen.
- 1902/18/2021E11011 appears on the computer screen.
- 2002/18/2021E11010 appears on the computer screen.
- 2102/04/2021Shortcut Keys for CanvasWorkspace (Windows/Mac)
- 2201/27/2021What file format can be used in CanvasWorkspace?
- 2301/27/2021About CanvasWorkspace
- 2401/27/2021An error appears when trying to import a DXF file.
- 2512/24/2020Instructions for “Fit to Path” Function on CanvasWorkspace (Windows/Mac)
- 2608/04/2020The Exported Cut Data is Different from the Desired Data
- 2708/04/2020Downloading Optional Design Pattern Collection
- 2808/04/2020Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 2902/12/2020Can I create the cutting data for ScanNCut from vector graphics data?
- 3002/03/2020What type of cut files and projects containing cut data other than built-in patterns are available?
- 3102/03/2020E00009 appears on the computer screen.
- 3202/03/2020E00003 appears on the computer screen.
- 3302/03/2020Notice of change of name and URL for ScanNCutCanvas
- 3402/03/2020How to create an account for CanvasWorkspace
- 3502/03/2020How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
- 3602/03/2020Can I transfer the data created from my computer or tablet to my ScanNCut machine directly?
- 3701/27/2020How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 3801/27/2020"This pattern cannot be used." appears on the LCD display screen.
- 3901/23/2020ErrS07 appears on the computer screen.
- 4001/22/2020ErrS10 appears on the computer screen.
- 4101/22/2020ErrS24 appears on the computer screen.
- 4201/22/2020ErrS25 appears on the computer screen.
- 4301/22/2020ErrS23 appears on the computer screen.
- 4401/22/2020ErrS51 appears on the computer screen.
- 4501/22/2020ErrS12 appears on the computer screen.
- 4601/22/2020ErrS52 appears on the computer screen.
- 4701/22/2020ErrS09 appears on the computer screen.
- 4801/22/2020ErrS90 appears on the computer screen.
- 4901/22/2020ErrS08 appears on the computer screen.
- 5001/22/2020ErrS99 appears on the computer screen.