FAQs & Troubleshooting
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70 Results
- 1Why does the upper thread keep breaking?
- 2How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 3There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 4How do I thread the machine? (Threading the upper thread)
- 5Stabilizers (Backing)
- 6How do I thread the needle. [Video instructions]
- 7How to set up the cap frame driver. [Video instructions]
- 8Embroidery
- 9Place a spool of thread on a spool pin
- 10"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 11"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 12Fabric/stabilizer compatibility chart
- 13When thread got tangled
- 14How to set up the cap frame. [Video instructions]
- 15Fabric and Thread
- 16When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 17Maintenance (Oiling the machine)
- 18"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 19Recommendation accessories
- 20What is the Switch Spool function and how do I use it?
- 21How do I create a space between characters?
- 22"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 23"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 25"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 26"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 27"Check if thread is broken." message appearing on the LCD.
- 28Why won't the tension set on my sewing machine?
- 29Why is the outline sewing off the pattern?
- 30Why does the needle keep breaking?
- 31"Preventive maintenance is recommended" appears on the LCD.
- 32"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 33"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 34"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 35"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 36"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 37"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 40"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 41"Needle bar case position error." message appearing on the LCD. What does it mean and how do I clear it?
- 42Why cannot the needle threader be used?
- 43Why does my thread keep jamming?
- 44Hooping the Fabric
- 45When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 46How do I thread my machine (Threading the upper thread). [Video instructions]
- 47Maintenance (Cleaning the bobbin case)
- 48"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 49"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 50"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?