FAQs & Troubleshooting
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70 Results
- 1Why does the upper thread keep breaking?
- 2How do I thread the needle. [Video instructions]
- 3How to set up the cap frame. [Video instructions]
- 4How to set up the cap frame driver. [Video instructions]
- 5How do I thread my machine (Threading the upper thread). [Video instructions]
- 6There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 7When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 8How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 9"Preventive maintenance is recommended" appears on the LCD.
- 10Why is the outline sewing off the pattern?
- 11Embroidery
- 12How do I thread the machine? (Threading the upper thread)
- 13Why won't the tension set on my sewing machine?
- 14"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 15Maintenance (Oiling the machine)
- 16Fabric and Thread
- 17Place a spool of thread on a spool pin
- 18Stabilizers (Backing)
- 19"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 20Fabric/stabilizer compatibility chart
- 21"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 22Maintenance (Cleaning the bobbin case)
- 23"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Stop while needle bar case transferring." message appearing on the LCD. What does it mean and how do I clear it?
- 25Hooping the Fabric
- 26How do I create a space between characters?
- 27"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 28"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 29When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 30"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 31"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 32"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 33"Check if thread is broken." message appearing on the LCD.
- 34"Inappropriate needle stop position." message appearing on the LCD. What does it mean and how do I clear it?
- 35Why cannot the needle threader be used?
- 36What is the Switch Spool function and how do I use it?
- 37"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 38"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 40Why won't the machine pick up the bobbin thread?
- 41"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 42"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 44When thread got tangled
- 45"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 46"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 47"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 48"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 50"Needle bar case position error." message appearing on the LCD. What does it mean and how do I clear it?