FAQs & Troubleshooting
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48 Results
- 1Load paper into my Brother machine's paper tray.
- 2Can I use voice mail service on the same line as my Brother machine?
- 3How do I change the number of times my Brother machine rings before it answers?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How do I improve the copy or fax quality?
- 6Use my Brother machine to make copies.
- 7What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 8Can I confirm that the FAX was sent correctly?
- 9How can I clear the "Check Original " error message?
- 10What is Distinctive Ring and how do I program it?
- 11My FAX/MFC will not Dial. Why?
- 12I'm using MagicJack and am having problems sending or receiving faxes.
- 13I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 14How does the "FAX/TEL" Mode work?
- 15The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 16Can I reduce the size of a received fax on this machine?
- 17My Brother machine has no power.
- 18Send the same fax to multiple numbers at once. (Broadcasting)
- 19Set up my Brother machine to forward the received faxes to another location.
- 20Can I connect my External Answering Device in another room and still receive faxes?
- 21What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 22Can I print from or scan to Android™ Smartphone?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24How do I connect an External Telephone?
- 25I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 26How can I clear the "PAPER JAM" error message?
- 27When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 28Set up an answering machine (TAD) to work on the same line as the fax.
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30How do I know which receive mode to select?
- 31I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 32How do I replace the ribbon?
- 33How do I program the date and time?
- 34What does "MACHINE ERROR XX" mean?
- 35What does "COMM.ERROR" on the LCD display mean?
- 36Send a fax
- 37I am experiencing problems sending a fax, what can I do?
- 38When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 39I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 40Why can't I copy or send? All the keys just beep 3 times.
- 41I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 42Can I print a report that will show a listing of faxes I sent and received?
- 43How do I print the received faxes that are stored in memory? (Fax Storage)
- 44Do I need a telephone line to send and receive faxes with my Brother machine?
- 45I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 46How to clear "Cooling Down" Error?
- 47Why are my sent faxes always received with a black vertical line down the page?
- 48Vertical streaks appear in my copies.