FAQs & Troubleshooting
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225 Results
- 1White lines down the page
- 2Replace Toner
- 3I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 4Wrinkles or creases
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Why doesn't the machine answer when receiving a call?
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Can I use AirPrint with my Brother machine?
- 9No Paper
- 10Document Jam
- 11Replace Drum
- 12I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 13Store numbers on my Brother machine for easy dialing from the PC.
- 14Poor fixing
- 15White spots or black spots at 94 mm (3.7 in.) intervals
- 16Jam Rear
- 17White lines across the page
- 18Ghost
- 19The faxes I send are always received with a black vertical line down the page.
- 20What driver package format is supported by my Linux distribution?
- 21How many times will my Brother machine automatically redial a busy number?
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 24Load legal size paper in the paper tray.
- 25Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 26Curled
- 27Jam Inside
- 28JAM TRAY
- 29Clean the scanner to improve the copy or fax quality.
- 30Curled or wavy
- 31What is Toner Continue Mode?
- 32How do I make my faxed documents lighter or darker? (Fax Contrast)
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 35Out of Memory
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Can I print from or scan to Android™ Smartphone?
- 38Can I use voice mail on the same line as my Brother machine?
- 39Toner specks
- 40Black toner marks across the page
- 41Gray background
- 42Faint
- 43All black
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 46Change or delete an existing One Touch or Speed Dial number.
- 47How do I know which receive mode to select?
- 48I'm using MagicJack and am having problems sending or receiving faxes.
- 49Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 50Toner Low or Prepare New Toner Cartridge