FAQs & Troubleshooting
 |
Popular |
109 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Functions supported in the Windows 7 built-in drivers
- 3How to identify your Operating System (OS).
- 4I'm using MagicJack and am having problems sending or receiving faxes.
- 5Delete print jobs from the print queue.
- 6Change the printer driver settings (Windows/macOS)
- 7Can I print from or scan to Android™ Smartphone?
- 8Can I print using only the black ink cartridge when the Color cartridges have run out?
- 9How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
- 10One or more of my colors are not printing (blank). What can I do?
- 11When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13Can I reduce the size of a received fax on this machine?
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17Why doesn't the machine answer when receiving a call?
- 18Can I confirm that the FAX was sent correctly?
- 19My FAX/MFC will not Dial. Why?
- 20When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 21I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 22Windows 7 Support Information
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 25Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 27What is Distinctive Ring and how do I program it?
- 28What does "COMM.ERROR" on the LCD display mean?
- 29How can I print envelopes?
- 30Why can't I print when an ink cartridge is empty?
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32How do I clean the Scanner to improve the copy or fax quality?
- 33I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 34Is there any way to reduce Ink consumption?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 36I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 37A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 38I cannot print from my computer via USB.
- 39I can receive a fax, but cannot receive a telephone call.
- 40Why doesn't my Brother machine have a dial tone?
- 41Clear the paper jam or printer jam.
- 42I cannot receive a color fax. Why?
- 43How do I program the date and time?
- 44What is the "Station ID" and how do I set it?
- 45Uninstall the drivers (Windows)
- 46I'm using Windows®. Print speed is too slow. What can I do?
- 47Send a fax
- 48I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 49When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 50When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
