FAQs & Troubleshooting
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51 Results
- 1Scanning and Other Problems
- 2How to identify your Operating System (OS).
- 3Reset Your Brother Machine
- 4What is Power PDF?
- 5Document Jam
- 6Calibrate Your Brother Machine
- 7Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 8(Video) Calibrate Your Brother Machine
- 9Install your Brother machine's software from Full Driver Package. (Windows)
- 10Load a Plastic Card
- 11Load Standard Size Document
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13(Video) Clean the Scanner and Rollers
- 14Update the Driver or Firmware for your Brother machine
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Clean the Scanner and Rollers
- 17I do not have or lost the black and white calibration sheet.
- 18Acceptable Documents
- 19Error and Maintenance Indications
- 20The scanning speed is slow when scanning from my machine. (Windows)
- 21Scan using XSane or GIMP (Linux)
- 22Set Up the Brother Machine Using Remote Setup (Mac)
- 23Uninstall the Brother Software and Drivers (Windows)
- 24Where can I download Brother iPrint&Scan application for Mac?
- 25Load Non-standard Size Document
- 26Check the firmware version.
- 27Load Documents
- 28Delete a network scanner entry. (Linux)
- 29Change the General Settings Using Remote Setup
- 30Set Up the Brother Machine Using Remote Setup (Windows)
- 31Scan a document longer than 37.5 cm (14.76 inches).
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34Change the brscan5 scan settings using XSane (Linux)
- 35When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Configure the Scan to Email Feature (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Printing/ Scanning with a mobile device
- 40Uninstall the drivers. (macOS 13 or greater)
- 41Uninstall the drivers. (macOS 10.14 - macOS 12)
- 42Check the Serial Number
- 43Command List of brscan. (Linux)
- 44Uninstall the scanner driver. (Linux)
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 47Use the Output Guide
- 48Important points for specifying the scan area (Linux)
- 49Uninstall Scan-key-tool. (Linux)
- 50What is Remote Setup?