How to identify your Operating System (OS).

Scanning and Other Problems

Load a Plastic Card

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

Document Jam

When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.

Use the Output Guide

Load Documents

Where can I download Brother iPrint&Scan application for Mac?

I cannot save a file downloaded from the Brother support website (For Windows)

Acceptable Documents

Calibrate Your Brother Machine

(Video) Calibrate Your Brother Machine

(Video) Clean the Scanner and Rollers

Install your Brother machine's software from Full Driver Package. (Windows)

Load Standard Size Document

Scan a document using Brother iPrint&Scan. (Windows, macOS)

What driver package format is supported by my Linux distribution?

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

I cannot install Brother drivers on Debian 10 or later (Linux)

Download a file from the "Downloads" section and save it to Windows 8 computer.

Load Non-standard Size Document

Clean the Scanner and Rollers

Set Up the Brother Machine Using Remote Setup (Mac)

I do not have or lost the black and white calibration sheet.

Change the brscan5 scan settings using XSane (Linux)

Scan a document longer than 37.5 cm (14.76 inches).

Scan using XSane or GIMP (Linux)

Uninstall Scan-key-tool. (Linux)

What is Remote Setup?

Update the Driver or Firmware for your Brother machine

Change the General Settings Using Remote Setup

The scanning speed is slow when scanning from my machine. (Windows)

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

I cannot install the scanner driver in Ubuntu 21.04.  (Linux)

Command List of brscan. (Linux)

Delete a network scanner entry. (Linux)

Uninstall the scanner driver. (Linux)

Important points for specifying the scan area (Linux)

Check the Serial Number

Uninstall the drivers. (macOS 10.14 - macOS 12)

Error and Maintenance Indications

Uninstall the Brother Software and Drivers (Windows)

Configure the Scan to Email Feature (Linux)

Set Up the Brother Machine Using Remote Setup (Windows)

Open the Control Panel (For Windows)

Printing/ Scanning with a mobile device

Check the firmware version.

Uninstall the drivers. (macOS 13 or greater)