FAQs & Troubleshooting
Latest |
48 Results
- 102/28/2024Uninstall the drivers. (macOS 13 or greater)
- 202/15/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 309/05/2023When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 409/05/2023(Video) Calibrate Your Brother Machine
- 512/13/2022How to identify your Operating System (OS).
- 608/22/2022Configure the Scan to Email Feature (Linux)
- 707/28/2022Update the Driver or Firmware for your Brother machine
- 806/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 904/20/2022Uninstall the Brother Software and Drivers (Windows)
- 1004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1103/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1211/10/2021Open the Control Panel (For Windows)
- 1310/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 1407/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 1507/06/2020Change the brscan5 scan settings using XSane (Linux)
- 1607/06/2020Scan using XSane or GIMP (Linux)
- 1707/06/2020Important points for specifying the scan area (Linux)
- 1807/06/2020What driver package format is supported by my Linux distribution?
- 1907/02/2020Scanning and Other Problems
- 2007/02/2020Clean the Scanner and Rollers
- 2107/02/2020Document Jam
- 2207/02/2020Error and Maintenance Indications
- 2304/06/2020Delete a network scanner entry. (Linux)
- 2403/11/2020Check the Serial Number
- 2503/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 2602/07/2020Load Non-standard Size Document
- 2712/25/2019Calibrate Your Brother Machine
- 2812/25/2019Reset Your Brother Machine
- 2912/19/2019(Video) Clean the Scanner and Rollers
- 3012/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 3112/04/2019Install your Brother machine's software from Full Driver Package. (Windows)
- 3212/04/2019Change the General Settings Using Remote Setup
- 3312/04/2019Set Up the Brother Machine Using Remote Setup (Mac)
- 3412/04/2019Set Up the Brother Machine Using Remote Setup (Windows)
- 3512/04/2019Load a Plastic Card
- 3612/04/2019Load Standard Size Document
- 3712/04/2019Scan a document longer than 37.5 cm (14.76 inches).
- 3812/04/2019Check the firmware version.
- 3912/04/2019Load Documents
- 4012/04/2019Acceptable Documents
- 4103/21/2019What is Remote Setup?
- 4201/29/2019Command List of brscan. (Linux)
- 4301/29/2019Uninstall the scanner driver. (Linux)
- 4401/29/2019Uninstall Scan-key-tool. (Linux)
- 4510/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4610/15/2018I do not have or lost the black and white calibration sheet.
- 4703/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4803/04/2016Printing/ Scanning with a mobile device