FAQs & Troubleshooting
Latest |
301 Results
- 102/07/2024(Video) Unpack your Brother machine
- 202/07/2024(Video) Replace the Toner Cartridge
- 302/07/2024(Video) Load A4/Letter paper
- 402/07/2024(Video) Connect telephone line and power cords
- 501/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 601/10/2024What is the default password for my Brother machine?
- 701/04/2024Easy Scan to E-mail
- 811/17/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 909/22/2023I cannot scan via network.
- 1008/29/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 1108/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1208/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1307/26/2023Media Type Mismatch or Media Mismatch
- 1406/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1506/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1806/01/2023Print both sides of paper or a booklet automatically
- 1906/01/2023Add your Brother machine with AirPrint (macOS)
- 2006/01/2023Delete print jobs from the print queue.
- 2105/16/2023I cannot print from my computer via USB.
- 2204/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2304/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 2404/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2504/03/2023Change machine settings from your computer.
- 2603/27/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 2703/27/2023"Offline" appears on the Status Monitor.
- 2803/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2903/27/2023Change the printer driver settings (Windows/macOS)
- 3003/27/2023The printer status is Offline or Paused.
- 3103/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 3203/17/2023Open the "Scanners and Cameras" and Properties.
- 3302/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 3402/14/2023Scan a document in Windows 8 and Windows 10.
- 3502/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3612/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3712/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3812/19/2022Toner Low or Prepare New Toner Cartridge
- 3912/13/2022How to identify your Operating System (OS).
- 4011/24/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 4111/24/2022Import a Certificate and Private Key
- 4211/15/2022Export the Certificate and Private Key
- 4310/25/2022Print Documents Securely Using SSL/TLS
- 4410/24/2022Install a Certificate on Your Brother Machine
- 4510/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4610/03/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 4709/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4809/26/2022Configure Email Sending or Receiving Using Web Based Management
- 4909/21/2022Restrict the functions available on your Brother machine and the number of prints.
- 5009/13/2022Secure Print (Windows®)