FAQs & Troubleshooting
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285 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed inside the Machine
- 4Document Jam
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Load A4/Letter paper
- 9Toner Low or Prepare New Toner Cartridge
- 10(Video) Set up your Brother machine
- 11(Video) Paper is Jammed in the Back of the Machine
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13(Video) Paper is Jammed in the Paper Tray
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16The printer status is Offline or Paused.
- 17How to identify your Operating System (OS).
- 18Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 19Drum End Soon
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Set up your Brother machine on a wireless network.
- 22(Video) Manual Feed
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Drum !
- 25Add your Brother machine with AirPrint (macOS)
- 26Print the Network Configuration Report
- 27What is Brother iPrint&Scan?
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31(Video) 2-sided Disable or 2-sided Disabled
- 32(Video) Reset the Network Settings to the Factory Settings
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Scan Unable XX
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37(Video) Enable the Brother machine's network interface.
- 38(Video) Set up your Brother machine on a wireless network.
- 39Enable the Brother machine's network interface.
- 40The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 41(Video) Cannot Detect
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43To install the printer driver easily using a tool. (Linux)
- 44(Video) Connect telephone line and power cords
- 45No Toner
- 46Brother iPrint&Scan cannot find my Brother machine (macOS)
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48(Video) Unpack your Brother machine and install the toner cartridge
- 49I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.