FAQs & Troubleshooting
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206 Results
- 103/24/2021My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 202/16/2021"Offline" appears on the Status Monitor.
- 302/15/2021The printer status is Offline or Paused.
- 402/15/2021Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 512/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 612/22/2020I cannot install Brother drivers on Debian 10 (Linux)
- 712/18/2020How to identify your Operating System (OS).
- 812/17/2020Uninstall the drivers. (Mac OS X 10.6 or greater)
- 910/15/2020Install PaperPort™ 12SE onto Windows 10.
- 1009/03/2020Install PaperPort™ 12SE onto Windows 8.
- 1107/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 1207/16/2020Cannot print after a Windows 10 update (June 2020)
- 1307/08/2020Configure the Scan to Email Feature (Linux)
- 1407/08/2020Configure and use the Scan Key Tool (Linux)
- 1507/06/2020Scan using XSane or GIMP (Linux)
- 1607/06/2020Important points for specifying the scan area (Linux)
- 1707/06/2020What driver package format is supported by my Linux distribution?
- 1806/26/2020Adjust the Brother machine's Sleep Time setting
- 1906/04/2020Check Connection
- 2006/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2105/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 2204/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 2304/06/2020Delete a network scanner entry. (Linux)
- 2412/10/2019"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 2512/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 2612/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2712/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2811/27/2019Print command (LPR) (Linux)
- 2911/27/2019Paper size settings are unavailable when I print from OpenOffice (Linux)
- 3011/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3111/15/2019Print command (cupswrapper) (Linux)
- 3210/29/2019Pre-Required Procedures (Linux)
- 3310/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3410/29/2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3510/29/2019Large characters are printed incorrectly. (Linux)
- 3610/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3710/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 3810/23/2019To install the printer driver easily using a tool. (Linux)
- 3907/25/2019Black lines down the page
- 4007/23/2019Scan a document into PaperPort™ using the TWAIN driver
- 4106/27/2019Poor fixing
- 4206/14/2019Install the built-in drivers (For Windows 8 or later)
- 4306/12/2019Uninstall printer drivers (Linux)
- 4404/03/2019Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 4503/07/2019Download a file from the "Downloads" section and save it to Windows 10 computer.
- 4601/29/2019I installed scan-key-tool, but it does not work. (Linux)
- 4701/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 4801/29/2019Command List of brscan. (Linux)
- 4901/29/2019Uninstall the scanner driver. (Linux)
- 5001/29/2019Uninstall Scan-key-tool. (Linux)