FAQs & Troubleshooting
 |
Popular |
205 Results
- 1REPLACE DRUM
- 2No Paper
- 3Replace Toner
- 4Drum End Soon
- 5JAM DUPLEX
- 6JAM INSIDE
- 7"Offline" appears on the Status Monitor.
- 8Jam Rear
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Turn the Toner Save mode on or off
- 11How to identify your Operating System (OS).
- 12Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Cover is Open
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17JAM TRAY 1
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21Can I print from or scan to Android™ Smartphone?
- 22Print Unable
- 23Duplex Disabled
- 24TONER ENDED
- 25NO TONER
- 26The printer status is Offline or Paused.
- 27Toner Low or Prepare New Toner Cartridge
- 28Curled or wavy
- 29White lines across the page
- 30Faint
- 31Page skewed
- 32Print command (cupswrapper) (Linux)
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Change the printer driver settings (Windows/macOS)
- 35Curled (video instructions available)
- 36What kind of paper can I use?
- 37All black
- 38"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 39Scan a document using Brother iPrint&Scan. (macOS only)
- 40A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 41Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 43Clean the drum unit
- 44Uninstall the Brother Software and Drivers (Windows)
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47Configure the Scan to Email Feature (Linux)
- 48Delete a network scanner entry. (Linux)
- 49Uninstall the scanner driver. (Linux)
- 50Pre-Required Procedures (Linux)
