FAQs & Troubleshooting
 |
Popular |
205 Results
- 1Drum End Soon
- 2REPLACE DRUM
- 3JAM INSIDE
- 4Replace Toner
- 5Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 6No Paper
- 7"Offline" appears on the Status Monitor.
- 8How to identify your Operating System (OS).
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Print Unable
- 11Can I print from or scan to Android™ Smartphone?
- 12What is the recommended paper?
- 13Turn the Toner Save mode on or off
- 14Toner Low or Prepare New Toner Cartridge
- 15What driver package format is supported by my Linux distribution?
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18JAM DUPLEX
- 19JAM TRAY 1
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22MANUAL FEED
- 23Curled
- 24Jam Rear
- 25Page skewed
- 26Pre-Required Procedures (Linux)
- 27When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 28Locate files scanned with ControlCenter2 (For Macintosh)
- 29Duplex Disabled
- 30The printer status is Offline or Paused.
- 31Scan multiple pages into one file instead of each scan being saved as a separate file.
- 32Scan a document into PaperPort™ using the TWAIN driver
- 33Print on envelopes, labels, or thick paper from the manual feed slot.
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Curled or wavy
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 39Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 40Size mismatch
- 41Curled (video instructions available)
- 42White lines, bands or ribbing across the page
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Combine multiple scanned documents into a single file with PaperPort™
- 46Delete print jobs from the print queue.
- 47The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 48Check Connection
- 49What is Toner Continue Mode?
- 50Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
