FAQs & Troubleshooting
Popular |
291 Results
- 1How do I know which side up my photo paper should be in the tray?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4How to identify your Operating System (OS).
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7How do I load envelopes into my machine?
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9What is Brother iPrint&Scan?
- 10Can I print from or scan to Android™ Smartphone?
- 11What driver package format is supported by my Linux distribution?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15The printer status is Offline or Paused.
- 16Scan and save a document in PDF format (Scan to File)
- 17Paper Jam
- 18Print the Network Configuration List
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20Replace Ink
- 21Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 25I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27Print using only the black ink cartridge when the Color cartridges have run out.
- 28I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 29When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 30Where is the USB port on the machine?
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 34A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36When I print, the pages are smudged with ink. What should I do?
- 37Protect your Brother machine against unauthorised access over the network
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41I cannot print using my Brother machine on a wireless network (Windows)
- 42Enable the Brother machine's network interface.
- 43I still receive the error message "Paper Jam" after I removed the jammed paper.
- 44I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 45Locate files scanned with ControlCenter2 (For Macintosh)
- 46When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 49Wireless Setup Assistant
- 50Change the printer driver settings (Windows/macOS)