How do I know which side up my photo paper should be in the tray?

What is Brother iPrint&Scan?

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

How to identify your Operating System (OS).

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Can I print from and scan to iPhone, iPod touch and iPad?

Where is the USB port on the machine?

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

When I try to scan the document, the scanner application crashes. (OS X 10.11)

Can I print from or scan to Android™ Smartphone?

Print using only the black ink cartridge when the Color cartridges have run out.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

The printer status is Offline or Paused.

Replace Ink

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

Scan and save a document in PDF format (Scan to File)

What driver package format is supported by my Linux distribution?

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

Paper Jam

How do I load envelopes into my machine?

I cannot install Brother drivers on Debian 10 or later (Linux)

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot print using my Brother machine on a wireless network (Mac)

I cannot find some option in the Printing preferences. (For Windows)

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?

Locate files scanned with ControlCenter2 (For Macintosh)

Locate files scanned with ControlCenter3 (For Windows)

When I print, the pages are smudged with ink. What should I do?

Print on both sides of the page. (Manual 2-sided/Duplex Printing)

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

I still receive the error message "Paper Jam" after I removed the jammed paper.

Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.

Change the printer driver settings (Windows/macOS)

Protect your Brother machine against unauthorised access over the network

Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?

I cannot print using my Brother machine on a wireless network (Windows)