FAQs & Troubleshooting
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262 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 4Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6What is Brother iPrint&Scan?
- 7I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 8Can third party ink be used to refill the ink cartridges?
- 9Load photo paper into my machine.
- 10When I print, the pages are smudged with ink. What should I do?
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I still receive the error message "Paper Jam" after I removed the jammed paper.
- 15Locate files scanned with ControlCenter3 (For Windows)
- 16Can I print from or scan to Android™ Smartphone?
- 17How do I improve my Brother machine's print and copy speeds?
- 18Load paper in the paper tray
- 19A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 20Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21How to identify your Operating System (OS).
- 22Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24The printer status is Offline or Paused.
- 25I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 26Replace Ink
- 27Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 28How do I clear the message "Cannot Detect" from the display?
- 29I cannot scan via USB. (Mac OS X)
- 30How do I make copies using my Brother machine?
- 31When I print images, the quality is not good (Linux)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39My machine does regular cleaning cycles in the night. How can I correct this?
- 40Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 41I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 42Is my Brother machine compatible with Windows Vista?
- 43I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 44Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 45Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 46When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 47I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Uninstall Scan-key-tool. (Linux)
