My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

Delete print jobs from the print queue.

How to identify your Operating System (OS).

The paper is skewed when it's printed.

Can I print from or scan to Android™ Smartphone?

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

Install the built-in drivers (For Windows 8 and Windows 10)

Can I print from and scan to iPhone, iPod touch and iPad?

I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?

I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?

Windows 10 Support Information

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

Uninstall printer drivers (Linux)

The printer status is Offline or Paused.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

I cannot print with Windows Vista 64bit.

Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

Delete a network scanner entry. (Linux)

I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)

Scan an image and insert it in a Windows XP application

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

How do I clear the message "MFC is Busy" or "Connect Failure"?

I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?

Configure the Scan to Email Feature (Linux)

Scan using XSane or GIMP (Linux)

Cannot print after a Windows 10 update (June 2020)

The downloaded driver's name is different from my machine's name. (Linux)

The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)

Large characters are printed incorrectly. (Linux)

When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)

I cannot scan when using SELinux (Security-Enhanced Linux)

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)

I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)

I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)

Pre-Required Procedures (Linux)

Open the Control Panel (For Windows)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

What is the Network Shared printing?

I cannot print from my computer via USB.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Functions supported in the Windows 7 built-in drivers