FAQs & Troubleshooting
![]() |
Popular |
35 Results
- 1(Video) Replace the Roller Kit
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3How to identify your Operating System (OS).
- 4Access Web Based Management
- 5Your Brother machine cannot scan. / Scanning has stopped.
- 6What driver package format is supported by my Linux distribution?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 12Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 13Reset the Network Settings to Factory Default
- 14When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 15A security warning appears when accessing Web Based Management via HTTPS.
- 16Where can I download Brother iPrint&Scan application for Mac?
- 17What is the default password for my Brother machine?
- 18I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 19Update the Driver or Firmware for your Brother machine
- 20Uninstall the Brother Software and Drivers (Windows)
- 21My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 22Command List of brscan. (Linux)
- 23Delete a network scanner entry. (Linux)
- 24Important points for specifying the scan area (Linux)
- 25Uninstall the drivers. (macOS 13 or greater)
- 26I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 27Change the brscan5 scan settings using XSane (Linux)
- 28Check the firmware version.
- 29Discover the MAC address of the Brother network card
- 30The scanning speed is slow when scanning from my machine. (Windows)
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32Your Brother Machine Cannot Scan over the Network
- 33Check your machine's IP Address or Node Name
- 34Uninstall the drivers. (macOS 10.14 - macOS 12)
- 35Configure the Scan to Email Feature (Linux)