FAQs & Troubleshooting
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108 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 3How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 4Configuring frequently-used scan settings on your Brother machine.
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6Document Jam
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8"Multifeed detection" or "Multifeed Detection Error"
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10What is Brother iPrint&Scan?
- 11Your Scanner Cannot Be Detected on the Network During Installation
- 12Replace Pick up roller
- 13Replace Reverse Roller
- 14I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 15Wireless LAN Error Codes
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17Reset the Scheduled maintenance counter
- 18Can not scan a long document.
- 19Duplex (two-sided) scan
- 20Unable to Scan XX
- 21Unusable Device
- 22Enable the Brother machine's network interface.
- 23Out of Memory
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25Can I print from or scan to Android™ Smartphone?
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27If You Want to Check that Your Network Devices are Working Correctly
- 28Scan error due to length, reduce length
- 29Configuring frequently-used scan settings on your computer.
- 30Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 31Load Documents
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 36What is the default password for my Brother machine?
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39If You Cannot Complete the Wireless Network Setup Configuration
- 40Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 41Paper suitable for scanning
- 42The LCD displays an error code when I use Web icon (Brother Web Connect).
- 43I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 46Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 47The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 48What is Brother Web Connect?
- 49Open the "Scanners and Cameras" and Properties.
- 50Scan and save a document in PDF format for Windows (Scan to File)