FAQs & Troubleshooting
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88 Results
- 51Check your machine's IP Address or Node Name
- 52What is the default password for my Brother machine?
- 53Card Jam
- 54Discover the MAC address of the Brother network card.
- 55Scan and save a document in PDF format for Windows (Scan to File)
- 56The scan result of thick documents is enlarged or its bottom part is cut off.
- 57Open the Control Panel (For Windows)
- 58The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 59The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 60I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 61Change the brscan5 scan settings using XSane (Linux)
- 62"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 63Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 64Access Web Based Management
- 65Scan error due to length, reduce length
- 66How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 67Scan and save documents to the Android™ mobile devices using my Brother machine.
- 68I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 69Service Call
- 70Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 71Download a file from the "Downloads" section and save it to Windows 8 computer.
- 72The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 73Where can I download Brother iPrint&Scan application for Mac?
- 74Install BRAdmin Professional 3
- 75If You Want to Check that Your Network Devices are Working Correctly
- 76Your Brother Machine Cannot Scan over the Network
- 77On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 78Can I print from and scan to iPhone, iPod touch and iPad?
- 79In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 80I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 81Changing scan settings in ControlCenter.
- 82Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 83Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 84When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 85I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 86Install PaperPort™ 12SE / 14SE (Windows)
- 87Scan a document in Windows 8 and Windows 10.
- 88I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)