FAQs & Troubleshooting
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92 Results
- 1Scanning and Other Problems
- 2Your Scanner Cannot Be Detected on the Network During Installation
- 3Set up a Scan to Network Profile
- 4What is Brother iPrint&Scan?
- 5Clean the Sensors
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Load a Plastic Card
- 8Register an Email Address Using Remote Setup
- 9Reset the Usage Counters
- 10How to identify your Operating System (OS).
- 11Document Jam
- 12Set up your Brother machine on a wireless network.
- 13Access Web Based Management
- 14Replace the Separation Pad
- 15Load Standard Size Documents
- 16Load Documents
- 17Check your machine's IP Address or Node Name
- 18Reset Your Brother Machine
- 19Load Documents Longer than Standard Size
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22Your Brother Machine Cannot Scan over the Network
- 23Clean the Scanner and Rollers
- 24Configure Date and Time Using Web Based Management
- 25Save Scanned Documents on Your Computer
- 26Error and Maintenance Messages
- 27Set Up the Brother Machine Using Remote Setup (Mac)
- 28Set up a Scan to SFTP Profile
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Acceptable Documents
- 31If You Cannot Complete the Wireless Network Setup Configuration
- 32Set up a Brother machine and your mobile device on a wireless network
- 33Scan Using Apple Image Capture
- 34Card Jam
- 35Load Business Cards
- 36Check the Serial Number
- 37Send an Email Securely
- 38Set up a Scan to FTP Profile
- 39Update the Driver or Firmware for your Brother machine
- 40Change the General Settings from the Control Panel
- 41Manage Multiple Certificates
- 42Send Scanned Data to an Email Server
- 43Replace the Pick Up Roller
- 44Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46If You Want to Check that Your Network Devices are Working Correctly
- 47Scanning with a mobile device
- 48Wireless LAN Error Codes
- 49Uninstall the Brother Software and Drivers (Windows)
- 50Reset the network settings to the factory default.