FAQs & Troubleshooting
Latest |
101 Results
- 5109/10/2015The Brother software cannot be installed.
- 5209/10/2015Cannot save the settings in Remote Setup or Web Based Management.
- 5309/10/2015A plastic card error occurs.
- 5409/09/2015Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
- 5509/09/2015Start key does not work.
- 5609/09/2015A page that is not a blank page is skipped.
- 5709/09/2015Plastic Card Jam
- 5809/09/2015My Brother machine doesn't feed a card for scanning.
- 5909/09/2015Cannot install software. (Windows users only)
- 6009/09/2015Cannot start Remote Setup.
- 6109/09/2015The document was not fed.
- 6209/09/2015The machine pauses for about 3 seconds between each page when scanning.
- 6309/09/2015All Blank Page Skipped
- 6409/09/2015USB Access Error
- 6509/09/2015USB Write-protected
- 6609/09/2015The machine is in Sleep Mode (power save mode).
- 6709/09/2015The machine is in Offline Mode.
- 6809/09/2015TWAIN errors appear when starting to scan. (Macintosh)
- 6909/09/2015TWAIN or WIA errors appear when starting to scan. (Windows)
- 7009/09/2015USB Flash Drive is Full (Scan to USB)
- 7109/09/2015Sending Error (Scan to FTP)
- 7209/09/2015Server Time Out (Scan to FTP)
- 7309/09/2015Rename the File (Scan to USB)
- 7409/09/2015USB Hub Not Supported (Scan to USB) or Other Error
- 7509/09/2015Bleed through is seen in the scanned image.
- 7609/09/2015The scanned image is skewed.
- 7709/09/2015OCR does not work.
- 7809/09/2015Colors in the scanned image are dark.
- 7909/09/2015The scan quality is poor.
- 8009/09/2015The scan speed is too slow.
- 8109/09/2015My scanned image is missing.
- 8209/09/2015Paper suitable for scanning
- 8309/09/2015Multifeed
- 8409/09/2015Clean the Separation Pad
- 8509/09/2015Vertical lines are seen in the scanned image.
- 8609/09/2015I cannot start ControlCenter.
- 8709/09/2015Authenticate Error (Scan to FTP)
- 8809/09/2015Replace Parts
- 8909/09/2015Clean the Pick-up Roller
- 9009/09/2015Unusable Device (Other Error)
- 9109/09/2015Cover is Open
- 9209/09/2015Document Jam
- 9309/09/2015Out of Memory
- 9409/09/2015Clean the scanner
- 9509/09/2015What do the LED indications mean?
- 9609/09/2015Service Call
- 9709/09/2015Reset the network settings to the factory default.
- 9805/08/2015Changing scan settings in ControlCenter.
- 9911/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 10006/09/2014Can I print from and scan to iPhone, iPod touch and iPad?