FAQs & Troubleshooting
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175 Results
- 1Can I print from any software other than P-touch Editor? (for Windows)
- 2How is the print head cleaning cassette used?
- 3How do I transfer label or slip templates?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 8How do I transfer label templates with P-touch Transfer Express?
- 9Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 10Where can I download the latest P-touch Editor for Mac?
- 11The tape got jammed or stuck in the printer.
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 14How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16Uninstalling the printer drivers (Linux®)
- 17I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 18What is the Label List? (P-touch Editor 5.x for Windows)
- 19Where can I find my Brother printer's serial number?
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23Printing is not possible. (USB connection)
- 24(Video) When I print many continuous labels, part of the label data is printed twice.
- 25How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 26Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 27The paper settings specified from the server computer are not reflected on the client computer.
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30How to identify the printer's firmware version
- 31How can I print data directly from Access 2010?
- 32How to identify your Operating System (OS) for Windows or Mac
- 33Printing is not possible. (P-touch Editor 5.0 for Mac)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36Can I directly operate my printer from a self-developed application software and print a label?
- 37Installing the LPR driver and CUPS wrapper driver (Linux®)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 40How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45Printing is not possible. (P-touch Editor5.3 for Mac)
- 46I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 47Creating a label with OpenOffice (Linux®)
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 50(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)