FAQs & Troubleshooting
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113 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label templates with P-touch Transfer Express?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 8How do I transfer label or slip templates?
- 9How do I clear the display?
- 10The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together?
- 17How to use a 9/64" (3.5 mm) wide tape
- 18Printing is not possible. (USB connection)
- 19Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 20Where can I find my Brother printer's serial number?
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31How do I uninstall the printer driver?
- 32When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 33Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 34The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 35The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 36Printing is not possible. (P-touch Editor 5.0 for Mac)
- 37What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39The half cut is either too deep or not deep enough.
- 40How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 42I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 43How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45Can I directly operate my printer from a self-developed application software and print a label?
- 46(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)