FAQs & Troubleshooting
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60 Results
- 1How do I center text on the label? (P-touch Editor for Mac)
- 2I have an occasional printing problem.
- 3Suddenly my print server stopped printing.
- 4Where can I find my Brother printer's serial number?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 7Printing is not possible. (USB connection)
- 8The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 9How to open the Devices and Printers window
- 10I cannot find the template files. (P-touch Editor 3.x for Mac)
- 11How do I uninstall the printer driver?
- 12When I try to use the database function, an application error occurs.
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14How do I create name badges by joining "First Name" and "Last Name" fields together?
- 15I cannot discover the product with the configuration utility.
- 16"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 17A communication error occurs when trying to print.
- 18The driver downloaded from the website cannot be installed.
- 19How do I reset the PS-9000 to factory default settings?
- 20Can my printer use TZ/TZe tapes?
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22The tape got jammed or stuck in the printer.
- 23I connected multiple printers of the same model to one computer but can only print from one of them.
- 24When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 25Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 26How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 27I cannot communicate with the product during installation. (Communication error message is displayed.)
- 28The top and base layers of the laminated tape are misaligned.
- 29How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 30The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 31Printing is not possible. (P-touch Editor 5.0 for Mac)
- 32Can multiple P-touch printers be connected to PS-9000?
- 33During installation, the Next button cannot be selected, or the status bar never finishes.
- 34Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 35How to use a 9/64" (3.5 mm) wide tape
- 36How do I use a template? (P-touch Editor 5.0 for Mac)
- 37How to use the Sequential Numbering Feature.
- 38How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 39The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 40While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 41What is the difference between the Auto Format command and the Apply Layout Style command?
- 42How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 43I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 44How to delete the registry information and files related to the printer driver
- 45How do I print the inserted image maintaining its original size?
- 46How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 47How to use the Sequential Numbering function
- 48How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 49The message "The cassette is incorrect." is displayed.
- 50How do I find the IP address set to the print server? (PS-9000)
