FAQs & Troubleshooting
Latest |
81 Results
- 103/22/2024How do I transfer label or slip templates?
- 202/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 310/18/2023How to open the Devices and Printers window
- 410/18/2023How do I uninstall the printer driver?
- 510/18/2023How to identify your Operating System (OS) for Windows or Mac
- 610/18/2023Printing is not possible. (USB connection)
- 706/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 806/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 906/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1006/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1106/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1206/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1306/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 1406/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 1506/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 1606/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 1706/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 1806/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1906/12/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2006/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2106/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 2204/12/2023Where can I find my Brother printer's serial number?
- 2304/26/2022I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 2404/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2503/31/2022How to delete the registry information and files related to the printer driver
- 2603/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 2703/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2812/09/2021How do I transfer label templates with P-touch Transfer Express?
- 2910/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3007/27/2021How do I transfer templates or other data from the computer to the printer?
- 3101/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 3201/07/2021The label is not printed even though I pressed the print key.
- 3312/23/2020Why does my machine display "Check Battery!" when I press the print key?
- 3411/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 3511/24/2020Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 3611/09/2020How do I type symbols?
- 3710/21/2020How do I adjust the tape margin?
- 3810/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 3909/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4008/26/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 4107/09/2020How can I print multiple copies of a label?
- 4206/17/2020How do I make a label with a barcode?
- 4306/17/2020How do I change the character size?
- 4406/12/2020The tape got jammed or stuck in the printer.
- 4506/02/2020The display remains blank after the power is turned on.
- 4605/29/2020How do I reset the machine to the default settings?
- 4705/28/2020How do I change the character style in the middle of the line?
- 4805/28/2020How do I create multiple blocks?
- 4905/28/2020The printed label contains blank horizontal lines.
- 5005/26/2020How do I type an uppercase letter?