FAQs & Troubleshooting
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81 Results
- 1How can I print multiple copies of a label?
- 2How do I type an uppercase letter?
- 3How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 4How do I transfer label or slip templates?
- 5How do I transfer label templates with P-touch Transfer Express?
- 6Printing is not possible. (USB connection)
- 7How do I calibrate a label length?
- 8Where can I find my Brother printer's serial number?
- 9How to identify your Operating System (OS) for Windows or Mac
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 12How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 13How do I adjust the tape margin?
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 16How do I uninstall the printer driver?
- 17How do I make a label with a barcode?
- 18How do I type symbols?
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21How do I change the character size?
- 22How to open the Devices and Printers window
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24How do I reset the machine to the default settings?
- 25The tape does not cut well.
- 26How to delete the registry information and files related to the printer driver
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30The display remains blank after the power is turned on.
- 31How do I change the label length?
- 32How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 33The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 34How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 35How do I print vertically?
- 36The printed label contains blank horizontal lines.
- 37When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 38The top and base layers of the laminated tape are misaligned.
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40How do I print multiple lines and how many lines can I print?
- 41How do I create multiple blocks?
- 42Why does my machine display "Check Battery!" when I press the print key?
- 43How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 44Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 45Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 46The label is not printed even though I pressed the print key.
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48The tape got jammed or stuck in the printer.
- 49The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)