FAQs & Troubleshooting
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129 Results
- 1I want to clear all saved label files.
- 2How do I type accented characters?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 7Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together?
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11How to delete the registry information and files related to the printer driver
- 12Printing is not possible. (USB connection)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 15When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 16When I try to print a label, it comes out blank. (for Mac)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 20I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 21How to identify your Operating System (OS) for Windows or Mac
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23Can my printer use TZ/TZe tapes?
- 24The tape got jammed or stuck in the printer.
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27Where can I find my Brother printer's serial number?
- 28How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 29Can I change the text settings line by line?
- 30When I try to use the database function, an application error occurs.
- 31How do I type symbols?
- 32The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39My label is not cut automatically after printed.
- 40How do I clear the current format settings and/or the text on the display?
- 41What is the difference between the Auto Format command and the Apply Layout Style command?
- 42When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 43What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 44How do I print multiple lines and how many lines can I print?
- 45P-touch Editor crashes when I open it on my Mac.
- 46How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 49The fabric tape became detached after washing.
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)