FAQs & Troubleshooting
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- 1I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2How do I eliminate the margin from the start or end of my label when printing?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 7Printing is not possible. (USB connection)
- 8How do I print multiple lines and how many lines can I print?
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10I want to clear all saved label files.
- 11How do I print vertically?
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 14When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22How do I change the size of characters?
- 23The driver downloaded from the website cannot be installed.
- 24How do I change the style to italics?
- 25How do I create name badges by joining "First Name" and "Last Name" fields together?
- 26How to use Numbering function
- 27How do I uninstall the printer driver?
- 28How to delete the registry information and files related to the printer driver
- 29How do I change the Language setting of the machine?
- 30Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 31I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 32The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 33How do I type accented characters?
- 34How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 35How do I type symbols?
- 36When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 37When I try to print a label, it comes out blank. (for Mac)
- 38When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42My label is not cut automatically after printed.
- 43How do I clear the current format settings and/or the text on the display?
- 44How do I stop printing immediately?
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47How do I make a label with a barcode?
- 48Why does my machine display "Line Limit!" when I press the Enter key?
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50Can I change the text settings line by line?