FAQs & Troubleshooting
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79 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 8How do I adjust the tape margin?
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11When I try to use the database function, an application error occurs.
- 12Printing is not possible. (P-touch Editor 5.0 for Mac)
- 13The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 14How to identify your Operating System (OS) for Windows or Mac
- 15How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16The tape got jammed or stuck in the printer.
- 17Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 18The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 19How do I uninstall the printer driver?
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22How to use a 9/64" (3.5 mm) wide tape
- 23The driver downloaded from the website cannot be installed.
- 24Printing is not possible. (USB connection)
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26Can my printer use TZ/TZe tapes?
- 27While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30I cannot find the template files. (P-touch Editor 3.x for Mac)
- 31How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 34How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 35What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 36The top and base layers of the laminated tape are misaligned.
- 37The display of the P-touch is in French, not in English. How can I change the language?
- 38How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 39Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 40How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 41The message "The cassette is incorrect." is displayed.
- 42How to open the Devices and Printers window
- 43How do I print vertically?
- 44What is the difference between the Auto Format command and the Apply Layout Style command?
- 45How to use the Sequential Numbering function
- 46The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 47During installation, the Next button cannot be selected, or the status bar never finishes.
- 48The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50I want to print without excess tape before the label.
