FAQs & Troubleshooting
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91 Results
- 1How do I install a tape cassette?
- 2Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 3Can I print from any software other than P-touch Editor? (for Windows)
- 4Where can I find my Brother printer's serial number?
- 5Printing is not possible. (USB connection)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 9The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 10How do I uninstall the printer driver?
- 11While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 15What is the E/EL switch on the back of the P-touch labeler for?
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 19P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 20How to open the Devices and Printers window
- 21How to delete the registry information and files related to the printer driver
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24Can my printer use TZ/TZe tapes?
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27How can I print without displaying the print monitor screen?
- 28Power Supply (PT-2430PC)
- 29How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32How is the print head cleaning cassette used?
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 37The top and base layers of the laminated tape are misaligned.
- 38I can no longer print from my computer, even though I was able to print previously.
- 39How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 40How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 41Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 45During installation, the Next button cannot be selected, or the status bar never finishes.
- 46I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48The tape got jammed or stuck in the printer.
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)