FAQs & Troubleshooting
![]() |
Popular |
80 Results
- 1How do I change the size of characters?
- 2How do I reset the machine to the default settings?
- 3How do I print vertically?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to identify your Operating System (OS) for Windows or Mac
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7Printing is not possible. (USB connection)
- 8Where can I find my Brother printer's serial number?
- 9The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 12The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 13How to open the Devices and Printers window
- 14The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16How do I uninstall the printer driver?
- 17How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 18How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 21When I try to use the database function, an application error occurs.
- 22Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 23I can no longer print from my computer, even though I was able to print previously.
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25Can I directly operate my printer from a self-developed application software and print a label?
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27How to delete the registry information and files related to the printer driver
- 28How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 30How do I print multiple lines and how many lines can I print?
- 31How do I clear the display?
- 32How do I create name badges by joining "First Name" and "Last Name" fields together?
- 33How to use a 9/64" (3.5 mm) wide tape
- 34When I press the print key, the power turns off.
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 37How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38What does the error message "CHR SIZE AUTO?" on the display mean?
- 39Can my printer use TZ/TZe tapes?
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 42How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 43How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 44When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 45The printed label contains blank horizontal lines.
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 49How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50How to use the Sequential Numbering function