FAQs & Troubleshooting
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174 Results
- 1My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to charge the rechargeable Li-ion battery
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 6How do I insert/change the paper or label roll?
- 7The LED indicator or the LCD is not lit.
- 8How do I transfer label or slip templates?
- 9How do I reset Wi-Fi® setting?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11What Android™ mobile application can I use?
- 12How do I transfer label templates with P-touch Transfer Express?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14The paper settings specified from the server computer are not reflected on the client computer.
- 15How to install the rechargeable Li-ion Battery
- 16Printing is not possible. (USB connection)
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 18Use Remote Update to download files to your printer from an FTP server
- 19How to install Brother software on a computer not connected to the Internet
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21Will my printer automatically turn itself off?
- 22When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24This printer is not detected when establishing a Bluetooth® connection.
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26Where can I find my Brother printer's serial number?
- 27How do I connect the printer to my computer via Wi-Fi®?
- 28(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30How to connect to a DC power outlet (Optional)
- 31How to connect to an AC power outlet (Optional)
- 32I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 33How to open the Devices and Printers window
- 34The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 37How can I connect my printer wirelessly?
- 38I cannot connect my machine to the wireless network.
- 39The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 40How do I connect RJ printer to my computer?
- 41How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to identify the printer's firmware version
- 44(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49The printed label length is not as expected.
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)