FAQs & Troubleshooting
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80 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4Printing is not possible. (USB connection)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6Printing from an Android™ device
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8What Android™ mobile application can I use?
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 14How do I transfer label templates with P-touch Transfer Express?
- 15How do I create and transfer templates? (for Mac)
- 16How to charge the rechargeable Li-ion battery
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 19How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 20I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot connect my printer to a Windows 11 computer via USB.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 24Installing the CUPS wrapper/LPR printer driver (Linux®)
- 25How do I uninstall the printer driver?
- 26Some of the print options in OpenOffice do not work. (Linux®)
- 27Uninstalling the printer driver (Linux®)
- 28Supported File Formats and how to print on Raspbian lite (Linux®)
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 31Supported File Formats and how to print on Raspbian (Linux®)
- 32The side margins are incorrect.
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34Information before downloading for Raspbian/Raspbian lite (Linux®)
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36How to identify your Operating System (OS) for Windows or Mac
- 37I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 38What is the JPEG printing and how can I use it?
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40The printer does not turn on, so I cannot print.
- 41How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 42The paper is jammed in the printer.
- 43Installing a CA certificate
- 44The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 45How to delete the registry information and files related to the printer driver
- 46There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How to identify the printer's firmware version
- 49How do I clean the platen roller?
- 50What is the Label List? (P-touch Editor 5.x for Windows)