FAQs & Troubleshooting
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150 Results
- 1What is the default password for my BRAdmin or Web Based Management?
- 2Adjust color settings by using the custom setting in the printer driver (Windows only)
- 3Vertical colored streaks or bands appear on the page
- 4Replace the Drum Unit
- 5The printer status is Offline or Paused.
- 6Color offset
- 7Replace the Waste Toner Box
- 8Paper is Jammed Inside the Machine
- 9Print the WLAN report
- 10Drum !
- 11I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 12Enable the Brother machine's network interface.
- 13Change the printer driver settings (Windows)
- 14Uneven color density across the page
- 15Paper is Jammed in the 2-sided Tray
- 16Paper is Jammed in the Back of the Machine
- 17Reset the Network Settings to the Factory Settings
- 18Replace the Toner Cartridge
- 19Ghosting images
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Configure and use the Scan Key Tool (Linux)
- 22I installed scan-key-tool, but it does not work. (Linux)
- 23What is the default password for my Brother machine?
- 24The driver installation finished successfully but I cannot print. (Linux)
- 25Set Telephone Line Compatibility for Interference and VoIP Systems
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27Install the Brother Mobile Connect application (for mobile device)
- 28How to identify your Operating System (OS).
- 29Cannot Print ##
- 30I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 31Correct the Color Printing
- 32The color of your printouts is not what you expected
- 33Can I print in monochrome if one of the color toners run out?
- 34I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36Use Universal Print (Windows)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 39Delete a network scanner entry. (Linux)
- 40Set up your Brother machine on a wireless network (Windows/macOS)
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42Document Jam
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44Configure the Scan to Email Feature (Linux)
- 45How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 46Wrong Toner Cartridge
- 47Delete print jobs from the print queue.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Cannot Scan ##
- 50Storage Full