FAQs & Troubleshooting
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350 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3(Video) Set up your Brother machine
- 4Print Unable ##
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Uneven density appears periodically across the page.
- 10Replace the Toner Cartridge
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Replace Drum
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Ghost
- 17White spots
- 18Restrict changing machine settings for users.
- 19I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 20Add your Brother machine with AirPrint (macOS)
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22The color of your printouts is not what you expected
- 23How to identify your Operating System (OS).
- 24Store Incoming Faxes in the Machine's Memory
- 25Paper is Jammed in the Back of the Machine
- 26Paper is Jammed in the MP tray
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What is Brother iPrint&Scan?
- 29I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 30What driver package format is supported by my Linux distribution?
- 31Replace the Belt Unit
- 32Colors are light or faint on the whole page
- 33Replace Fuser
- 34Easy Scan to E-mail
- 35Scan Unable ##
- 36Secure Print (Windows)
- 37Out of Memory/Print Data Full
- 38When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41I cannot print using my Brother machine on a wireless network (Mac)
- 42Scan Using Secure Function Lock 3.0
- 43Customize the Home Screen for ease of use.
- 44Dial Restriction for Fax sending.
- 45(Video) Load A4/Letter paper
- 46"Offline" appears on the Status Monitor.
- 47Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Change the printer driver settings (Windows/macOS)