FAQs & Troubleshooting
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264 Results
- 1(Video) Replace Toner
- 2(Video) Load paper (Legal)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Replace Drum
- 5(Video) Load A4/Letter paper
- 6Jam Inside (With Video Instructions)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Jam Rear (With Video Instructions)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12Jam Tray (With Video Instructions)
- 13Document Jam (With Video Instructions)
- 14I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17What is Brother iPrint&Scan?
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 21Can I print from or scan to Android™ Smartphone?
- 22When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 23What driver package format is supported by my Linux distribution?
- 24Image skewed
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Jam 2-sided
- 27Curled or wavy
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29The printer status is Offline or Paused.
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Easy Scan to E-mail
- 32Manual Feed
- 33Load paper in the paper tray
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36(Video) Unpack your Brother machine
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38Toner Low or Prepare New Toner Cartridge
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42Print both sides of paper or a booklet automatically
- 43Wrinkles or creases
- 44(Video) Connect telephone line and power cords
- 45Add your Brother machine with AirPrint (macOS)
- 46How to identify your Operating System (OS).
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 49Lines across the page
- 50White lines across the page