FAQs & Troubleshooting
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139 Results
- 1Access Web Based Management
- 2Paper Size Mismatch
- 3Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5(Video) Set up your Brother machine
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Printer Jam or Paper Jam
- 9The printer status is Offline or Paused.
- 10Telephone Line Interference/VoIP.
- 11What is the default password for my BRAdmin or Web Based Management?
- 12How to identify your Operating System (OS).
- 13Document Jam
- 14Replace Ink
- 15Add your Brother machine with AirPrint (macOS)
- 16Check the Print Alignment from Your Brother Machine
- 17Change the Print Options to Improve Your Print Results
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21What driver package format is supported by my Linux distribution?
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23Load Documents in the Automatic Document Feeder (ADF)
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 26Install the Brother Mobile Connect application (for mobile device)
- 27When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30One or more of my colors are not printing (blank).
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Cannot Print XX or Print Unable XX
- 33Cannot Detect
- 34What is the default password for my Brother machine?
- 35Check the Print Quality
- 36Where can I download Brother iPrint&Scan application for Mac?
- 37(Video) Print a long paper
- 38Cover is Open
- 39Reset the Network Settings to Factory Default
- 40How Brother inkjet printers measure remaining page yields
- 41Print using only the black ink cartridge when the Color cartridges have run out.
- 42Sleep
- 43Cannot Detect Ink Volume
- 44Cannot Scan XX or Unable to Scan XX
- 45What is the recommended paper?
- 46Install Starter Ink
- 47Improve poor print quality.
- 48I cannot print on a wireless (Wi-Fi) network (Mac)
- 49Enable the Brother machine's network interface.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.