FAQs & Troubleshooting
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335 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Load A3/Ledger paper
- 3Where is the USB/Ethernet port on the machine?
- 4Replace Ink
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Paper Tray #1 not detected/ Paper Tray #2 not detected
- 9My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 10No Paper / No Paper Fed
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Load Paper in the Multi-purpose Tray (MP Tray)
- 14Paper Jam
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18Correct the Paper Feed to Clear Vertical Lines
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Paper Size Mismatch
- 21What is Brother iPrint&Scan?
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23(Video) Install Ink Cartridges
- 24The printer status is Offline or Paused.
- 25Document Jam
- 26Print the Network Configuration Report
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Enable the Brother machine's network interface.
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32What driver package format is supported by my Linux distribution?
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34(Video) Set up your Brother machine
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Load Documents on the Scanner Glass
- 38Load Photo Paper in Paper Tray #1
- 39(Video) Connect telephone line and power cords
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41Printing/ Scanning with a mobile device
- 42One or more of my colors are not printing (blank).
- 43"Offline" appears on the Status Monitor.
- 44Set up a Scan to Network Profile
- 45How to identify your Operating System (OS).
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Check the Print Quality
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49About Envelopes
- 50Load Documents in the Automatic Document Feeder (ADF)