FAQs & Troubleshooting
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138 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Paper Size Mismatch
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4(Video) Set up your Brother machine
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Replace Ink
- 7Printer Jam or Paper Jam
- 8What is the default password for my BRAdmin or Web Based Management?
- 9No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 10Document Jam
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12The printer status is Offline or Paused.
- 13How to identify your Operating System (OS).
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Check the Print Alignment from Your Brother Machine
- 16How Brother inkjet printers measure remaining page yields
- 17Sleep
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 20Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 21Add your Brother machine with AirPrint (macOS)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Cannot Print XX or Print Unable XX
- 24Reset the Network Settings to Factory Default
- 25Check the Print Quality
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Install the Brother Mobile Connect application (for mobile device)
- 28I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 29Load Documents in the Automatic Document Feeder (ADF)
- 30Change the printer driver settings (Windows)
- 31What is the recommended paper?
- 32I cannot print using my Brother machine on a wired network (Windows/macOS)
- 33Telephone Line Interference/VoIP.
- 34Cannot Detect Ink Volume
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36Change the Print Options to Improve Your Print Results
- 37Enable the Brother machine's network interface.
- 38What is the default password for my Brother machine?
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40(Video) Print a long paper
- 41I cannot scan via network.
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Delete print jobs from the print queue.
- 44Improve poor print quality.
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 47Print using only the black ink cartridge when the Color cartridges have run out.
- 48Paper is Jammed in the Front of the Machine
- 49Access Web Based Management
- 50Cover is Open