FAQs & Troubleshooting
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335 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4Paper Tray #1 not detected/ Paper Tray #2 not detected
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Load A3/Ledger paper
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Paper Jam
- 10Change the printer driver settings (Windows/macOS)
- 11My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 12"Offline" appears on the Status Monitor.
- 13Where is the USB/Ethernet port on the machine?
- 14(Video) Load A4/Letter paper
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18(Video) Update the Driver or Firmware for your Brother machine
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20How to identify your Operating System (OS).
- 21The printer status is Offline or Paused.
- 22No Paper / No Paper Fed
- 23Load Paper in the Manual Feed Slot
- 24Check the Print Quality
- 25(Video) Load and print an Envelope (Manual Feed Slot)
- 26One or more of my colors are not printing (blank).
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Ink Low
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Set up your Brother machine on a wireless network.
- 31Add your Brother machine with AirPrint (macOS)
- 32What driver package format is supported by my Linux distribution?
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Cannot Detect
- 35Document Jam
- 36Improve poor print quality.
- 37(Video) Install Ink Cartridges
- 38What is Brother iPrint&Scan?
- 39Reset the Network Settings to Factory Default
- 40Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 42Print as a Poster (Windows®)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Paper Size Mismatch
- 45Update the Driver or Firmware for your Brother machine
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Correct the Paper Feed to Clear Vertical Lines
- 50Load Envelopes in Paper Tray #1