FAQs & Troubleshooting
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115 Results
- 1How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 2How do I connect the printer via Bluetooth®/Wi-Fi®/wired network?
- 3The printing position of small label is incorrect.
- 4How to load the Media
- 5How to adjust the cut position (For Windows)
- 6The label wraps around the platen roller when using the cutter.
- 7How to connect the printer to your computer
- 8How to set the Direct Thermal or Thermal Transfer Print Methods
- 9How do I reset Wi-Fi® setting?
- 10Enable or disable Bluetooth Low Energy (BLE)
- 11How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 12The left or right side of the label is not printed correctly.
- 13How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 14How to load the Ribbon
- 15How to install the Windows driver via Wi-Fi®/ wired network
- 16How to skip the AUTO.BAS program only one time by directly operating the printer
- 17When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 18BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 19The print quality is poor.
- 20How to install the Windows driver via Bluetooth®
- 21The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 22The printed label is wrinkled.
- 23How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 24The label is skipped when printing.
- 25How to reset the printer settings by directly operating the printer
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27The time on the printer is incorrect.
- 28When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 29Printing is not possible.
- 30How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool) (for Windows)
- 31How to add a new stock from the Seagull driver
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How do I connect the printer and my mobile device via Bluetooth®?
- 34I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 35My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 36Using the CommTool (for Windows)
- 37How to execute the printer configuration (Self-test) to debug
- 38How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 39How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41How to transfer the print programs or templates using FBPL commands
- 42How to clean the Print Head
- 43Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 44The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 45The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 46How to update the firmware
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How to open the Devices and Printers window
- 49How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 50(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)