FAQs & Troubleshooting
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141 Results
- 1How do I install/change the RD roll?
- 2How do I transfer label or slip templates?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I transfer label templates with P-touch Transfer Express?
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13The paper settings specified from the server computer are not reflected on the client computer.
- 14How do I reset network setting?
- 15Printing is not possible. (USB connection)
- 16Where can I find my Brother printer's serial number?
- 17I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 18What Android™ mobile application can I use?
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21Installing the LPR driver and CUPS wrapper driver (Linux®)
- 22When printing using the RD roll, the print is out of alignment.
- 23How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25How do I uninstall the printer driver?
- 26What iOS mobile application can I use?
- 27How to open the Devices and Printers window
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 31Using the Device Settings (for Windows)
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How do I disable broadcasting the printer to AirPrint-compatible devices?
- 36Using the Communication settings (for Windows)
- 37How to identify the printer's firmware version
- 38How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 39When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 40How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 41Adding a custom media size for continuous tape (Linux®)
- 42Creating a label with OpenOffice (Linux®)
- 43The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 44The driver downloaded from the website cannot be installed.
- 45The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 46When I print a long label or many labels continuously, printing suddenly stops.
- 47(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 49Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 50How to delete the registry information and files related to the printer driver