FAQs & Troubleshooting
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199 Results
- 1How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How do I replace the cutter blade?
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8Printing is not possible. (USB connection)
- 9I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 10How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 11(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16When I try to print a label, it comes out blank. (for Mac)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18I have an occasional printing problem.
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20Suddenly my print server stopped printing.
- 21I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 22The paper settings specified from the server computer are not reflected on the client computer.
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 26How do I install/change the label roll?
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 32Where can I find my Brother printer's serial number?
- 33I cannot discover the product with the configuration utility.
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 37How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 40Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together?
- 42How do I uninstall the printer driver?
- 43What is the difference between the Auto Format command and the Apply Layout Style command?
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48Printing is not possible. (P-touch Editor 5.0 for Mac)
- 49When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 50Some of the print options in OpenOffice do not work. (Linux®)