FAQs & Troubleshooting
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248 Results
- 1Replace Drum
- 2I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 3(Video) Load A4/Letter paper
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Adjust color settings by using the custom setting in the printer driver
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Use Universal Print (Windows)
- 8Paper is Jammed Inside the Machine
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11What is the default password for my Brother machine?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Paper is Jammed underneath the Paper Tray
- 14Reset the Drum Counter
- 15Install the Tower Tray Unit.
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Change the printer driver settings (Windows/macOS)
- 18(Video) Set up your Brother machine
- 19Paper is Jammed in the Paper Tray
- 20Replace the Toner Cartridge
- 21What is Brother iPrint&Scan?
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 23(Video) Load and print an Envelope (MP Tray)
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Add your Brother machine with AirPrint (macOS)
- 26Configure the SNTP Protocol Using Web Based Management
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28(Video) Update the Driver or Firmware for your Brother machine
- 29Restrict changing machine settings for users.
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31(Video) Unpack your Brother machine
- 32(Video) Connect the cord
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34Replace Fuser
- 35Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 36Delete print jobs from the print queue.
- 37How to identify your Operating System (OS).
- 38Cooling Down
- 39Reset the Network Settings to the Factory Settings
- 40The printer status is Offline or Paused.
- 41Enable the Brother machine's network interface.
- 42Reduce Printing Noise
- 43What is AirPrint?
- 44Secure Print (Macintosh)
- 45Load and Print Labels Using the MP Tray
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 48Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49"Offline" appears on the Status Monitor.
- 50Can I print on transparencies e.g. for overhead projectors?