FAQs & Troubleshooting
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175 Results
- 1Replace WT Box
- 2Load paper in the paper tray
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Jam Inside
- 8Jam Tray / Jam Tray 1 / Jam Tray 2
- 9Jam MP Tray
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Carry out calibration to improve the color density
- 13Jam 2-sided
- 14What can happen if the wrong paper is used in your machine.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16My Brother machine could not be found over the network when I installed drivers on my PC.
- 17Replace Laser
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Can I print on transparencies e.g. for overhead projectors?
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Install extra memory
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27What is Brother Web Connect?
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 30Replace Drum
- 31Replace Toner
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34Delete print jobs from the print queue.
- 35Change the printer driver settings (Windows/macOS)
- 36Wrinkle
- 37Windows 10 Support Information
- 38Jam Rear
- 39Turn the Toner Save Mode on or off.
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45What is Brother iPrint&Scan?
- 46A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 47What kind of memory can I use?
- 48Envelope creases
- 49Install the optional lower tray
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)