FAQs & Troubleshooting
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227 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2(Video) Load A4/Letter paper
- 3Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 4Replace Drum
- 5What is Brother iPrint&Scan?
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Paper is Jammed in the Back of the Machine
- 8Print the Network Configuration Report
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Print on Both Sides of the Paper (Windows®)
- 13(Video) Replace the Toner Cartridge
- 14Print on Both Sides of the Paper (Macintosh)
- 15(Video) Unpack your Brother machine
- 16Paper is Jammed inside the Machine
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Print as a Poster (Windows®)
- 19Paper is Jammed in the Paper Tray
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Paper is Jammed in the 2-sided Tray
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Reduce Toner Consumption
- 27(Video) Set up your Brother machine
- 28Reset the Drum Counter
- 29(Video) Connect the cord
- 30Jam MP Tray
- 31Add your Brother machine with AirPrint (macOS)
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33What is Storage PC Print Data using Active Directory®? (Windows)
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Reset the Network Settings to the Factory Settings
- 36My printer takes a long time to start printing when using Airprint. (iOS 16)
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Enable the Brother machine's network interface.
- 39Envelope creases
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42Delete print jobs from the print queue.
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Media Type Mismatch or Media Mismatch
- 45Toner Low or Prepare New Toner Cartridge
- 46Secure Print (Macintosh)
- 47What driver package format is supported by my Linux distribution?
- 48Manage Multiple Certificates
- 49Change the printer driver settings (Windows/macOS)
- 50Print both sides of paper or a booklet automatically