FAQs & Troubleshooting
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136 Results
- 1Load and Print Thick Paper Using the Paper Tray
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 5(Video) Replace the Toner Cartridge
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Print on Both Sides of the Paper (Windows®)
- 8Paper is Jammed in the Back of the Machine
- 9(Video) Unpack your Brother machine
- 10Paper is Jammed in the 2-sided Tray
- 11Paper is Jammed in the Paper Tray
- 12Paper is Jammed inside the Machine
- 13Replace Drum
- 14Toner Low or Prepare New Toner Cartridge
- 15I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 16Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 17Jam MP Tray
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Media Type Mismatch or Media Mismatch
- 20How to identify your Operating System (OS).
- 21Drum !
- 22Can I use AirPrint with my Brother machine?
- 23Print on Both Sides of the Paper (Macintosh)
- 24(Video) Set up your Brother machine
- 25Reduce Printing Noise
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27The printer status is Offline or Paused.
- 28Drum End Soon
- 29(Video) Connect the cord
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31Delete print jobs from the print queue.
- 32Print both sides of paper or a booklet automatically
- 33Size Error DX or Size Error 2-sided
- 34What can happen if the wrong paper is used in your machine.
- 35Uninstall the Brother Software and Drivers (Windows)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38Load and Print Thick Paper and Labels Using the MP Tray
- 392-sided Disabled
- 40What is the recommended paper?
- 41Set Sleep Mode Countdown
- 42After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 43Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Install the optional lower tray
- 46What driver package format is supported by my Linux distribution?
- 47Load and Print on Envelopes Using the MP Tray
- 48Secure Print (Windows®)
- 49Envelope creases
- 50Wrinkles or creases