FAQs & Troubleshooting
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136 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Replace the Toner Cartridge
- 4Load and Print Thick Paper Using the Paper Tray
- 5Print on Both Sides of the Paper (Windows®)
- 6(Video) Unpack your Brother machine
- 7Paper is Jammed in the Paper Tray
- 8Paper is Jammed inside the Machine
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Set up your Brother machine
- 11Paper is Jammed in the 2-sided Tray
- 12Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 13Replace Drum
- 14(Video) Connect the cord
- 15Print as a Poster (Windows®)
- 16Paper is Jammed in the Back of the Machine
- 17Jam MP Tray
- 18Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 19I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 20Print on Both Sides of the Paper (Macintosh)
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22What can happen if the wrong paper is used in your machine.
- 23Size Error DX or Size Error 2-sided
- 24After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 25Drum End Soon
- 26Install the optional lower tray
- 27Can I use AirPrint with my Brother machine?
- 28Toner Low or Prepare New Toner Cartridge
- 29Wrinkles or creases
- 30What is the recommended paper?
- 31Image skewed
- 32Drum !
- 33Print both sides of paper or a booklet automatically
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36The printer status is Offline or Paused.
- 37Secure Print (Macintosh)
- 38What kind of envelopes and labels are recommended for printing?
- 39Delete print jobs from the print queue.
- 40Reduce Printing Noise
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 43Load and Print Thick Paper and Labels Using the MP Tray
- 44Load and Print on Envelopes Using the MP Tray
- 45How to identify your Operating System (OS).
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 472-sided Disabled
- 48Secure Print (Windows®)
- 49Curled or wavy
- 50Envelope creases