FAQs & Troubleshooting
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172 Results
- 1(Video) Load paper (Legal)
- 2(Video) Replace Toner
- 3(Video) Load paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Inside (With Video Instructions)
- 6Jam Rear
- 7Jam Tray (1)
- 8What is Brother iPrint&Scan?
- 9Replace Drum
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Load paper in the paper tray
- 12The printer status is Offline or Paused.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Jam 2-sided
- 15I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 16(Video) Connect the power cord
- 17Can I print from or scan to Android™ Smartphone?
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Set up your Brother machine on a wireless network
- 24My Brother machine could not be found over the network when I installed drivers on my PC.
- 25Add your Brother machine with AirPrint (macOS)
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30(Video) Set up your Brother machine
- 31How to identify your Operating System (OS).
- 32(Video) Unpack your Brother machine
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Print both sides of paper or a booklet automatically
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Toner Low or Prepare New Toner Cartridge
- 37What is the recommended paper?
- 38(Video) Update the Driver or Firmware for your Brother machine
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40Turn the Toner Save Mode on or off.
- 412-sided Disabled
- 42"Offline" appears on the Status Monitor.
- 43What kind of envelopes and labels are recommended for printing?
- 44Manual Feed
- 45What is AirPrint?
- 46Image skewed
- 47Drum !
- 48What can happen if the wrong paper is used in your machine.
- 49What driver package format is supported by my Linux distribution?
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.