FAQs & Troubleshooting
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167 Results
- 1(Video) Replace Toner
- 2Jam Inside (With Video Instructions)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Replace Drum
- 5Jam Rear
- 6(Video) Load paper
- 7I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 8What is Brother iPrint&Scan?
- 9Set up your Brother machine on a wireless network
- 10Add your Brother machine with AirPrint (macOS)
- 11(Video) Load paper (Legal)
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13Cancel print jobs using the printer control panel.
- 14My Brother machine could not be found over the network when I installed drivers on my PC.
- 15The printer status is Offline or Paused.
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19Toner Low or Prepare New Toner Cartridge
- 20(Video) Set up your Brother machine
- 21"Offline" appears on the Status Monitor.
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25How to identify your Operating System (OS).
- 26Reset the print server to the default factory settings.
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28Manual Feed
- 29Turn the Toner Save Mode on or off.
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Where can I download Brother iPrint&Scan application for Mac?
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33(Video) Unpack your Brother machine
- 34Drum !
- 35Print on envelopes, labels or thick paper from the Manual feed slot
- 36Update the Driver or Firmware for your Brother machine
- 37Set up a Brother machine and your mobile device on a wireless network
- 38Load paper in the paper tray
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 40Enable the Brother machine's network interface.
- 41Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 42Change the sleep time setting
- 43Delete print jobs from the print queue.
- 44Printing/ Scanning with a mobile device
- 45What is Toner Continue Mode?
- 46I cannot print from my computer via USB.
- 47Change the printer driver settings (Windows/macOS)
- 48Jam Tray (1)
- 49Uninstall the Brother Software and Drivers (Windows)
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)