FAQs & Troubleshooting
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236 Results
- 1Replace Drum
- 2What is Brother iPrint&Scan?
- 3Can I print from or scan to Android™ Smartphone?
- 4Jam Duplex
- 5Jam Inside
- 6Turn the Toner Save mode on or off
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Cartridge Error
- 10Jam MP Tray
- 11Replace Toner
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16The printer status is Offline or Paused.
- 17Jam Tray 1 or Jam Tray 2
- 18Add your Brother machine with AirPrint (macOS)
- 19No Paper
- 20What kind of memory can I use?
- 21Reset the print server to the default factory settings.
- 22Unable to print using Apple AirPrint.
- 23Enable the Brother machine's network interface.
- 24I cannot print automatically a document that has different paper sizes.
- 25Replace Laser
- 26Toner Low or Prepare New Toner Cartridge
- 27Jam Rear
- 28How to identify your Operating System (OS).
- 29Curled
- 30Envelope creases
- 31What can happen if the wrong paper is used in your machine.
- 32Disable the APIPA protocol.
- 33I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Use the Universal Printer Driver for PCL
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42What is AirPrint?
- 43What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 44Curled or wavy
- 45Wrinkles or creases
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Protect your Brother machine against unauthorised access over the network
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.